
Personas are fictional but data-driven characters that represent your core users. They help align teams, create empathy, and keep user needs at the center of the design process.
You’ll learn:
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Why personas matter:
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Keep the design user-centered
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Help communicate research findings
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Aid in prioritizing features and decisions
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What makes a good persona:
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Based on real user data
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Includes goals, frustrations, behaviors, and background
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Avoid stereotypes or vague archetypes
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Persona templates and elements:
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Name, photo, demographics
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Motivations and goals
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Preferred tools and platforms
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Pain points and needs
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Scenario creation: Learn how to build short use-case scenarios around your personas to identify possible UX challenges.
Activity: Use real or provided research data to build one detailed persona, then share it with peers or reflect on how it would influence design decisions.