
Effective UX design starts with understanding the user. This lesson explores the importance of user research and the methods used to uncover real user needs, goals, and pain points.
You will learn:
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Types of research:
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Quantitative (e.g., analytics, surveys) vs. Qualitative (e.g., interviews, observations)
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Attitudinal (what users say) vs. Behavioral (what users do)
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Common UX research methods:
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User interviews
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Online surveys
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Card sorting
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Contextual inquiry
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Field studies
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Competitive analysis
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How to write effective research questions: Learn how to avoid bias and collect actionable insights
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How to synthesize data: Organizing and identifying patterns from raw research using affinity maps
You’ll also receive templates for interview scripts, survey forms, and observation logs.
Hands-on activity: Create a short research plan for a hypothetical app idea, identifying the method, target user, and key research goals.