
User Experience (UX) design is the process of creating products that provide meaningful and relevant experiences to users. It encompasses the entire process of acquiring and integrating a product—including aspects of branding, design, usability, and function.
In this lesson, you’ll learn:
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The definition and scope of UX: UX is not just about aesthetics; it’s about the entire interaction users have with a product or service.
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The history of UX: From its early roots in cognitive science and human-computer interaction to its central role in today’s digital product development.
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Real-world examples: Companies like Apple, Airbnb, and Google invest heavily in UX because a seamless experience directly impacts customer retention and satisfaction.
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Why UX matters: Good UX leads to higher user engagement, lower churn rates, and stronger brand loyalty. You’ll learn how UX adds business value through enhanced usability and customer satisfaction.
By the end of this lesson, you’ll understand that UX is a human-first way of thinking that drives the design of effective and emotionally resonant digital products.